The AI Assistant: Bigger Context & Deeper Intelligence
A chatbot is simple and useful for answering routine questions. But an AI Assistant delivers dramatically higher-quality responses/results: it unites your Permanent Knowledge Base, URL-based Knowledge Base (up to 1,000 URLs), and Cognitive Search together into a deeper, omnichannel context awareness.
- • 1,000 URLs deep vector RAG grounding.
- • Multi-step reasoning & dynamic memory.
- • Sub-200ms RAG Router & cognitive search.
- • 1-Click Live Human Takeover support.
Dedicated VPC provides 99.99% uptime with on-premise data isolation, while cloud provides sub-60ms edge vector search across your 1,000 indexed URLs.
A Major Leap Up in Conversational QualityThe "PRO" Engine for Professionals
While a standard chatbot handles routine FAQs, the AI Assistant (Professional Plan) represents a dramatic evolution in context depth, reasoning power, and precision. Engineered for medium to large-scale web properties, it transforms static web traffic into personalized sales journeys and empowers internal teams with instant factual intelligence.
Up to 20,000 characters per URL—totaling 20,000,000 characters of deep, page-specific ground truth.
High-speed semantic retrieval across thousands of catalog items, technical guides, and documentation.
Doubled rate limits and 5 API keys engineered to support high-traffic websites and multi-system workflows.
Where Is the Assistant Recommended?
Specially recommended for medium and bigger websites, extensive e-commerce catalogs, news portals, and large documentation hubs. When your site has hundreds of distinct URLs, the Assistant eliminates information silos and delivers pinpoint page-specific answers.
- E-commerce catalogs with hundreds or thousands of SKUs
- Multi-author news portals & digital publications
- SaaS technical knowledge bases & documentation hubs
Targeted Sales & Marketing per URL
With the URL-based knowledge base, you can craft dedicated sales pitches, promotional offers, warranty guarantees, or specific calls-to-action mapped to exact page URLs. When visitors browse that specific page, the Assistant foregrounds that exact message.
- Deliver page-specific sales arguments & promos
- Rescue carts at checkout with tailored incentives
- Single Page Application (SPA) real-time route sync
Internal Knowledge & Cognitive Search
Beyond customer support, the Professional Assistant excels as an internal team copilot. Support agents and operations staff can query internal documentation, manuals, and catalog data in natural language—retrieving verified answers with almost zero hallucinations.
- High-density RAG system & cognitive semantic search
- Empowers support reps to resolve tier-2 inquiries fast
- 1-Click Live Human Agent Takeover enabled
Unlock 1,000 URL knowledge bases, deep vector search, and live agent takeover for $49/mo (or $412/yr — save over 30%). 1-click seamless activation from your dashboard with zero lock-in.
The Dual-Model Intelligence Behind the AI Assistant
Basic chatbots are limited to static, site-wide FAQs. The Professional Plan unlocks deep page-level grounding: uniting 25 permanent knowledge sections with up to 1,000 URL-specific knowledge records and cognitive search.
1,000 Knowledge URLs
Map individual webpage URLs to rich Markdown documentation with up to 20,000 characters per record. Automatically injects active page context into user dialogues.
Bulk Vector Embeddings
1-click sequential vectorization across all enabled URLs. Encodes semantic knowledge into 1,536-dimensional vectors for sub-second retrieval.
Markdown Authoring Studio
Dedicated authoring toolbar with Write Mode, Split Mode, and live GFM preview. Includes Cmd+S shortcuts, tab indentation, and character counters.
Cognitive Search & Reasoning
Goes beyond simple keyword search. Understands visitor intent, resolves ambiguous questions, and cross-references knowledge to synthesize clearer responses.
The STARTER Plan is a Smart AI Chatbot.
The PROFESSIONAL Plan has an AI Assistant.
A simple chatbot is fast and useful for answering routine FAQs on a single page. But an AI Assistant possesses dramatically bigger context awareness: it retains rolling conversation memory, understands your entire website context, and queries your permanent knowledge, 1,000 knowledge URLs, and cognitive search simultaneously to deliver premium quality results.
| Capability | STARTER Plan: AI Chatbot $14/month • Simple & useful for routine FAQs | PROFESSIONAL Plan: AI Assistant $49/month • Bigger context awareness & reasoning |
|---|---|---|
| Primary Role | Fast question answering & on-page product guidance | Autonomous cognitive assistant, customer advisor & employee copilot |
| Knowledge Architecture | Single permanent knowledge base (15 manual sections) | Triple-Engine Knowledge: Permanent Knowledge Base + Dynamic URL-Based Knowledge Base (1,000 Knowledge URLs) + AI Cognitive Search |
| Context Awareness | Single-page URL & active product metadata | Deeper Omnichannel Context: Real-time page awareness across CMS, E-Commerce, Blog, active marketing campaigns, sales collateral, and company policies |
| Response Quality | Direct snippet retrieval from FAQ sections | Vastly Superior Results: Multi-hop semantic reasoning, cross-source validation, and synthesized answers without hallucination |
| Conversation Memory | Single-turn response | Rolling multi-turn session memory (remembers user preferences, prior constraints, and previous answers) |
| Task & Tool Execution | Product links & cart tokens | ERP order status lookups, support ticket dispatch, CRM lead qualification, and custom API actions |
AI Provider API Key (BYOK) Zero token markup • Connect in dashboard | Own key (Google Gemini or OpenAI/ChatGPT) | Own key (Google Gemini or OpenAI/ChatGPT) |
| Internal Employee Copilot | Primarily public website visitors | Public customer advisor + Internal staff productivity copilot across company SOPs |
Architecting AI Assistants for Business
Download our comprehensive technical guide on deploying cognitive AI assistants: session memory retention, GraphRAG boundaries, and multi-system API orchestration.
Frequently Asked Questions About AI Assistant
In-depth technical answers regarding cognitive reasoning, Professional plan features, and integrations.
Data Security and Privacy by Design
Your proprietary content, customer inquiries, and enterprise knowledge bases are safeguarded with strict tenant isolation, bank-grade encryption, and zero AI re-training.
Your Data Remains Strictly Private
We never use your sensitive information, customer queries, or proprietary catalog data for AI model training, and we never sell your data to third parties.
- Zero public AI model re-training
- Isolated per-tenant vector spaces
- Confidential internal knowledge retention
Advanced End-to-End Encryption
All data transmissions are protected with TLS 1.3 or higher in transit, and persistent embeddings are stored with AES-256 encryption at rest.
- TLS 1.3 encrypted browser-to-cloud streams
- AES-256 storage-level data protection
- Continuous automated security patch cycles
Strict Privacy Law Compliance
Our data processing practices strictly comply with GDPR and CCPA regulations, ensuring full compliance with European and global data sovereignty standards.
- EU GDPR & California CCPA compliance
- Right-to-be-forgotten data purge tooling
- Transparent Data Processing Addendum
Deploy Your AI Assistant in 3 Minutes
Experience the power of our Professional Plan. Connect up to 1,000 knowledge URLs with GraphRAG vector search. No long-term contracts—cancel anytime.