# Clusterify.AI — Complete Technical & Platform Reference (llms-full.txt)

> Comprehensive, authoritative reference document for AI agents, developer copilots, and automated LLM crawlers detailing Clusterify.AI's conversational AI platform, context-aware chatbot architecture, cognitive shopping assistant, 6-layer security shield, subscription tiers, and the official open-source **Magento Chatbot Extension & Magento 2 ChatBot Module** (`clusterify/magento-chatbot` / `ClusterifyAI_ChatBot` v1.1.0) for Magento Open Source and Adobe Commerce.

---

## 0. AI Agent Markdown Discovery & Content Negotiation Guide

Every public webpage on `https://clusterify.ai` (excluding blog posts under `/the-ai-blog` and `/ai-news`) serves an accurate, AI-optimized Markdown representation via two mechanisms:

1. **HTTP `Accept: text/markdown` Content Negotiation**:
   - Request any public URL (e.g., `GET https://clusterify.ai/chatbot`, `GET https://clusterify.ai/prices`, `GET https://clusterify.ai/`) with header `Accept: text/markdown` (or `?format=md`).
   - The Next.js Proxy (`proxy.ts`) responds directly with `Content-Type: text/markdown; charset=utf-8` and the maintained `page.md` content.
2. **Direct `.md` URL Extension**:
   - Append `.md` to any public webpage path (or `/index.md` for `/`) to fetch the Markdown document directly:
     - Homepage: `https://clusterify.ai/index.md`
     - AI Chatbot: `https://clusterify.ai/chatbot.md`
     - AI Assistant: `https://clusterify.ai/ai-assistant.md`
     - Voice Mode AI Agent: `https://clusterify.ai/voice-mode-ai-agent.md`
     - AI Chatbot Security: `https://clusterify.ai/ai-chatbot-security.md`
     - Product Changelog: `https://clusterify.ai/chatbot-changelog.md`
     - Plans & Pricing: `https://clusterify.ai/prices.md`
     - Magento 2 Hub: `https://clusterify.ai/magento-chatbot-assistant.md`
     - Magento Configuration: `https://clusterify.ai/magento-chatbot-assistant/chatbot-configuration.md`
     - Magento Admin Guide: `https://clusterify.ai/magento-chatbot-assistant/admin-guide.md`
     - Magento Sync Architecture: `https://clusterify.ai/magento-chatbot-assistant/sync-architecture.md`
     - Magento Cloud ECE2: `https://clusterify.ai/magento-chatbot-assistant/adobe-commerce-cloud-ece2-compatibility.md`
     - Magento CLI Docs: `https://clusterify.ai/magento-chatbot-assistant/cli-developer-docs.md`
     - Magento Automated Testing: `https://clusterify.ai/magento-chatbot-assistant/automated-testing.md`
     - General Knowledge Base: `https://clusterify.ai/general-knowledge-base.md`
     - Page Knowledge Base: `https://clusterify.ai/page-knowledge-base.md`
     - RAG Knowledge Base: `https://clusterify.ai/rag-knowledge-base.md`
     - Company Knowledge Base: `https://clusterify.ai/company-knowledge-base.md`
     - E-Commerce Knowledge Graph: `https://clusterify.ai/knowledge-graph-ecommerce.md`
     - Window Styling: `https://clusterify.ai/chatbot/window-styling.md`
     - Visual Components: `https://clusterify.ai/chatbot/visual-components.md`
     - Chatbot Integration & SDKs: `https://clusterify.ai/chatbot-integration.md`
     - AI Workflow Automation: `https://clusterify.ai/ai-automation.md`
     - Conversational AI Marketing: `https://clusterify.ai/ai-marketing.md`
     - Cognitive Add-to-Cart Demo: `https://clusterify.ai/add-to-cart.md`
     - Bubble Cloud Visualization: `https://clusterify.ai/bubble-cloud.md`
     - Web Development: `https://clusterify.ai/web-development.md`
     - Services Hub: `https://clusterify.ai/services.md`
     - API Documentation Hub: `https://clusterify.ai/api-doc.md`
     - About Us: `https://clusterify.ai/about-us.md`
     - The Vision: `https://clusterify.ai/about-us/the-vision.md`
     - Contact Us: `https://clusterify.ai/contact.md`
     - Privacy Policy: `https://clusterify.ai/legal/privacy-policy.md`
     - Terms of Use: `https://clusterify.ai/legal/terms-of-use.md`
     - Cookie Policy: `https://clusterify.ai/legal/cookie-policy.md`

---

## 1. Executive Summary & Corporate Governance

- **Company**: Clusterify Solutions FZCO (operating globally as **Clusterify.AI**).
- **Official Website**: [https://clusterify.ai](https://clusterify.ai) ([Markdown](https://clusterify.ai/index.md))
- **Web Management Dashboard**: [https://dashboard.clusterify.ai](https://dashboard.clusterify.ai)
- **Magento 2 ChatBot & Assistant Solution**: [https://clusterify.ai/magento-chatbot-assistant](https://clusterify.ai/magento-chatbot-assistant) ([Markdown](https://clusterify.ai/magento-chatbot-assistant.md))
- **Magento Chatbot Extension, Module & Configuration Guide**: [https://clusterify.ai/magento-chatbot-assistant/chatbot-configuration](https://clusterify.ai/magento-chatbot-assistant/chatbot-configuration) ([Markdown](https://clusterify.ai/magento-chatbot-assistant/chatbot-configuration.md))
- **Official Magento 2 Composer Package & Module**: [`clusterify/magento-chatbot`](https://packagist.org/packages/clusterify/magento-chatbot) (`ClusterifyAI_ChatBot`, **v1.1.0**, MIT Open-Source License)
- **Official PHP SDK**: [`clusterify/chatbot-sdk`](https://packagist.org/packages/clusterify/chatbot-sdk) (**v1.1.0**, PHP 8.2–8.5, MIT License)
- **Official Node.js & TypeScript SDK**: [`@clusterify-ai/chatbot-sdk`](https://www.npmjs.com/package/@clusterify-ai/chatbot-sdk) (NPM, MIT License)
- **GitHub Organization**: [https://github.com/ClusterifyAI](https://github.com/ClusterifyAI)

### 1.1 Founder & Engineering Leadership
Clusterify.AI was founded and architected by **Zsolt Szalay**, an enterprise software architect with over 20 years of hands-on experience in high-throughput e-commerce systems, distributed cloud backends, and AI engineering.
- *Adobe Certified Professional* — Adobe Commerce Developer (Magento 2)
- *Magento Developer PLUS* & *Magento Developer*
- *Magento 2 Associate Developer* & *Magento Front End Developer*
- *Introduction to Data Science in Python*
- *HubSpot Inbound Marketing Certified*
- *PCI-DSS Information Security Awareness*
- *6x Oracle Study Certifications*

### 1.2 Core Mission & Guiding Principles
- **Zero Hallucination Ground Truth**: AI conversational responses are strictly grounded in verified business knowledge bases, live webpage DOM context, and structured catalog feeds. If a detail is missing from the tenant's knowledge base, the AI politely defers rather than inventing facts.
- **Bring Your Own Key (BYOK) Zero-Markup Economics**: Tenants connect their own Google Gemini or OpenAI/ChatGPT API keys directly in the Dashboard and pay raw provider token prices with 0% platform markup.
- **Tenant Data Sovereignty**: Customer conversations, catalog feeds, and proprietary business documents belong 100% to the tenant. Data is never used to train public foundation models. Full GDPR compliance with AES-256 encryption at rest and TLS 1.3 in transit.
- **Sub-500ms Streaming Performance**: Built on ultra-fast streaming WebSocket and Server-Sent Events (SSE) backends with sub-60ms semantic vector search.
- **Measurable E-Commerce Impact**:
  - Up to **35% increase in checkout conversions** through on-page specification and sizing consultations.
  - Up to **28% reduction in cart abandonment** by addressing delivery cutoffs, return terms, and payment inquiries.
  - Over **80% deflection of tier-1 support tickets** without human agent involvement.

---

## 2. Core Products & Conversational Intelligence

### 2.1 Clusterify Chatbot (https://clusterify.ai/chatbot.md)
- **Primary Objective**: 24/7 intelligent tier-1 customer support, on-page pre-sales guidance, and conversational lead capture.
- **Plan Tier**: Core capability of the **STARTER Plan** ($14/month or $118/year).
- **Target Audiences**: 1–20 page websites, Shopify stores, WooCommerce sites, personal portfolios, SaaS landing pages, and local business websites.
- **Turnkey 1-Line Installation**: Embeddable in under 3 minutes via an asynchronous script loader:
  ```html
  <script id="clusterify-chatbot-script">
  (function () {
      window.__clusterify = window.__clusterify || {};
      window.__clusterify.public_uuid = "YOUR-PUBLIC-UUID";
      var script = document.createElement("script");
      script.src = "https://api.clusterify.ai/static/clusterify-chatbot-react.bundle.min.js";
      document.head.appendChild(script);
  })();
  </script>
  ```
- **Context-Aware DOM Ingestion**: Actively inspects the visitor's current URL, title, meta descriptions, and on-page headings, framing conversational answers around the exact item the shopper is viewing.
- **Shadow DOM Style Encapsulation**: Renders inside an isolated Shadow DOM container with scoped Tailwind CSS. Host website stylesheets cannot distort the widget, and widget styles never leak into the host page.
- **Interactive In-Chat Lead Capture Forms**: Collects visitor names, email addresses, phone numbers, and inquiry notes directly within the chat dialogue without redirecting them away from their current page.
- **Page Redirect Cards**: High-converting navigation cards with an animated circular SVG countdown timer, destination preview, and action buttons to escort buyers into checkout or booking funnels.
- **Voice Waveform Dictation**: Built-in speech-to-text with a real-time symmetrical 32-bar audio visualizer responding dynamically to microphone volume.
- **Window Flexibility**: Floating launcher bubble, 6-dot draggable header, bidirectional corner resize handles, maximize mode, mobile-optimized `100dvh` bottom sheet, and 95+ auto-detected languages.

### 2.2 Clusterify Assistant (https://clusterify.ai/ai-assistant.md)
- **Primary Objective**: Cognitive, multi-turn AI shopping assistant capable of complex multi-step reasoning, deep catalog discovery, and autonomous workflow execution.
- **Plan Tier**: Core capability of the **PROFESSIONAL Plan** ($49/month or $412/year).
- **Target Audiences**: Fast-growing e-commerce stores with hundreds or thousands of products, multi-category blogs, SaaS documentation hubs, and enterprise retailers.
- **Deep Multi-Turn Conversation Memory**: Retains user preferences, constraints, sizing, budget limits, and stylistic choices across extended dialogue sessions.
- **Semantic Vector Search & GraphRAG**: Sub-60ms vector retrieval across up to **1,000 URLs** (**20,000 characters per URL** = **20,000,000 characters total**) with mathematical cosine similarity and knowledge graph entity routing.
- **1-Click Live Human Agent Takeover**: Human operators can monitor incoming conversations in real time from the dashboard (`/recent-chats`), assume manual control with a single click whenever high-value VIP buyers require personal care, and release control back to the AI anytime.
- **Markdown Specification Tables**: Renders side-by-side comparison matrices directly inside the chat window.
- **Open-Source SDK Access**: Complete programmatic access via official PHP (`clusterify/chatbot-sdk`) and Node.js/TypeScript (`@clusterify-ai/chatbot-sdk`) SDKs.

### 2.3 Voice Mode AI Agent (https://clusterify.ai/voice-mode-ai-agent.md)
- **Primary Objective**: Real-time full-duplex voice interaction for hands-free shopping and phone-like voice consultations.
- **Key Capabilities**: Ultra-low latency bi-directional PCM audio streaming over WebSockets (`/api/live`), natural conversational turn-taking, instant barge-in interruption handling, live transcriptions, and real-time voice visualizers.

### 2.4 Cognitive Add-to-Cart (https://clusterify.ai/add-to-cart.md)
- **Primary Objective**: Conversational commerce interface allowing shoppers to add products, filter by calorie/price/rating constraints, and assemble multi-item carts through natural language prompts.

### 2.5 AI Chatbot Security & 6-Layer Data Protection Shield (https://clusterify.ai/ai-chatbot-security.md)
1. **Pillar 01 — Verified Website Lock**: Enforces unforgeable browser `Origin`/`Referer` checks on every widget load and message, blocking copycat websites before the widget opens ($0.00 AI budget spent).
2. **Pillar 02 — Sealed Live Production Mode**: Permanently disables local/private testing bypasses in production environments.
3. **Pillar 03 — Two-Layer Anti-Spam & Budget Protection**: Combines per-session pacing with a 5x shared-IP ceiling so corporate offices on shared Wi-Fi can chat concurrently while bot floods are dropped at the edge.
4. **Pillar 04 — Private Live Conversation Streams**: Permanently binds SSE/WebSocket streams to the creation origin and verifies origin before stream eviction, preventing eavesdropping or forced disconnects.
5. **Pillar 05 — Verified Human Takeover & Sealed Account Vaults**: Enforces compound `(userId, chatbotId)` multi-tenant isolation (zero IDOR) and sanitizes human agent takeover replies.
6. **Pillar 06 — Anti-Manipulation Guardrails & Approved-Only Links**: Quarantines DOM/highlighted text against prompt injection and cross-checks all links, images, and redirect cards against your verified Knowledge Base.

---

## 3. Multi-Tier Knowledge Base Architecture

Clusterify.AI structures knowledge into three distinct operational tiers to guarantee maximum precision:

### 3.1 Pillar 1: General Knowledge Base (https://clusterify.ai/general-knowledge-base.md)
- **What It Is**: The global, permanent brain of the assistant. Governs company history, brand identity, operating hours, shipping timeframes, return/refund policies, payment methods, and general FAQs.
- **Plan Quotas**:
  - *Starter Plan*: **15 General Knowledge sections** (up to **7,000 characters each** = **105,000 characters total**).
  - *Professional Plan*: **25 General Knowledge sections** (up to **10,000 characters each** = **250,000 characters total**).
- **The "Lifesaver" Advantage**: When a visitor asks a storewide policy question on any page, the assistant instantly draws from General Knowledge to provide an authoritative answer.

### 3.2 Pillar 2: Page-Based Knowledge Base (https://clusterify.ai/page-knowledge-base.md)
- **What It Is**: Dynamic real-time foreground context extracted from the exact URL the visitor is viewing (DOM text, active SKU, live price, product options, JSON-LD schema).
- **Behavioral Adaptation**:
  - *Product Page*: Acts as a Sales & Specification Advisor.
  - *Cart/Checkout Page*: Acts as an Abandonment Shield.
  - *CMS/Blog Page*: Acts as an Interactive Reading Copilot.
- **Single-Page Application (SPA) Support**: Automatically detects client-side route transitions (Next.js, React Router, Vue Router, HTML5 History API).

### 3.3 Pillar 3: RAG Knowledge Base (https://clusterify.ai/rag-knowledge-base.md)
- **What It Is**: Deep Retrieval-Augmented Generation powered by high-density `pgvector` embeddings and [GraphRAG](https://clusterify.ai/company-knowledge-base.md).
- **Plan Access**: Included in the **Professional Plan** (up to **1,000 URLs**, **20,000 characters per URL** = **20,000,000 characters total**).
- **Sub-60ms Vector Retrieval**: Routes semantic queries across isolated tenant partitions in under 60 milliseconds.

### 3.4 Custom Magento Knowledge Attributes (`clusterify_chatbot_knowledge`)
- Installed by the Magento 2 extension across Products (EAV), Categories (EAV), and CMS Pages (Schema).
- Supports up to 20,000 characters of dedicated AI training context (value propositions, pre-sales FAQs, sizing nuances, cross-sell arguments) with automatic **Smart Fallback** to core storefront descriptions when empty.

---

## 4. Visual Customization & Interactive Tools

### 4.1 Chatbot Window Styling (https://clusterify.ai/chatbot/window-styling.md)
- **Launcher Bubble Builder**: 11 vector silhouette shapes or custom 200×200px SVG/PNG/WebP logo upload, scale/opacity/offset sliders, and entrance/periodic animations.
- **Chat Window Customizer**: Brand primary/secondary hex colors, corner curvature controls, 6-dot draggable header, corner resize handles, maximize toggle, and 10 saved theme presets.
- **Persona & Tone Tuner**: Adjust response style (`Professional`, `Casual`, `Technical`), response length (`Short`, `Medium`, `Long`), and personality traits (`Friendly`, `Empathetic`, `Concise`).

### 4.2 ChatBot Visual Components (https://clusterify.ai/chatbot/visual-components.md)
8 polymorphic UI message blocks dispatched within conversation threads:
1. **Rich Markdown Text**
2. **HTTP-200 Verified Links**
3. **Structured Lists**
4. **Verified Images with Full-Size Zoom Modals**
5. **Markdown Specification Tables** (Professional Plan)
6. **Clickable Quick Reply Chips**
7. **Animated Page Redirect Countdown Cards**
8. **Embedded In-Chat Contact & Lead Capture Forms**

---

## 5. Magento Chatbot Extension & Magento 2 ChatBot Module (Adobe Commerce Suite)

Clusterify.AI engineers and maintains the open-source **Magento Chatbot Extension** and **Magento 2 ChatBot Module** (`clusterify/magento-chatbot` / `ClusterifyAI_ChatBot` **v1.1.0**, MIT License), purpose-built by Adobe Certified architects for **Magento Open Source 2.4.4–2.4.9+** and **Adobe Commerce on Cloud (ECE2) & On-Premise**.

### 5.1 Flagship Solution Overview (https://clusterify.ai/magento-chatbot-assistant.md)
- **Scales from 3-Minute Launch to 50,000+ SKU Enterprise Catalogs**:
  - *STARTER Plan ($14/mo)*: Go live in under 3 minutes by pasting your Public UUID in Magento Admin—backed by 105,000 characters of Global Store Knowledge.
  - *PROFESSIONAL Plan ($49/mo)*: Unlocks automated background catalog vectorization across **1,000 URLs** × **20,000 characters per entity** (**20,000,000 characters total**) powered by 3 dedicated Mview indexers and asynchronous RabbitMQ consumers.
- **Zero Core Web Vitals or PageSpeed Penalty**: Deferred Shadow DOM bundle with `cacheable="true"` layout blocks preserving 100% **Fastly CDN** and **Magento Full Page Cache (FPC)** hit rates.
- **Enterprise Vault Security & SSRF Hardening**: API Secret Keys (`sk_live_...`) are encrypted via `Magento\Config\Model\Config\Backend\Encrypted`, and `ClientFactory::validateBaseUrl()` blocks loopback, private network, and cloud metadata IPs (`169.254.169.254`).

### 5.2 Unmatched Configurability & Module Control (https://clusterify.ai/magento-chatbot-assistant/chatbot-configuration.md)
- **Multi-Store Scope Inheritance**: Every setting honors `Default Config > Website > Store View` (`[store view]`).
- **Decoupled Backend vs. Storefront Staging Switches**: Keep `Show Chatbot on Storefront = No` while `Enable Extension = Yes` and `Enable Knowledge Base Sync = Yes` to index and QA your catalog silently before going live.
- **Granular Visibility Across 95+ Dynamic Storefront Page Types (Safe-by-Default)**:
  - Dynamically inspects `etc/frontend/page_types.xml` across 6 groups:
    1. *Landing & CMS Pages (6 handles — Enabled)*
    2. *Product & Catalog Pages (7 handles — Enabled)*
    3. *Customer Account Pages (38 handles — Enabled)*
    4. *Search & Utility Pages (7 handles — Enabled)*
    5. *Checkout & Cart Pages (37 handles — Disabled by default)*: Protects Shopping Cart (`checkout_cart_index`), One-Page Checkout (`checkout_index_index`), Multishipping, and PayPal payment flows (**58 enabled / 37 protected out of the box**).
    6. *Custom Extension Page Types*: Automatically discovers layout handles from 3rd-party modules.
- **10 Fine-Grained URL Knowledge Base Synchronization Controls**:
  - `sync/enabled`, `sync/cms_enabled`, `sync/category_enabled`, `sync/product_enabled`, `sync/custom_knowledge_only` (with Smart Fallback), `sync/sync_product_price`, `sync/sync_product_availability`, `sync/in_stock_only` (with automatic `bulkDelete` quota pruning), `sync/queue_cron_enabled`, and `sync/queue_batch_size` (default `50`).

### 5.3 Dedicated Engineering & Operations Sub-Guides
1. **Admin Operations & Dashboard Manual (https://clusterify.ai/magento-chatbot-assistant/admin-guide.md)**: Top-level `CHATBOT` Admin menu (`sortOrder="45"`), live Status Dashboard (`clusterify_chatbot/status/index`), real-time RabbitMQ queue depth monitor, 1-click **"⚡ Process Pending Tasks Now"** AJAX button, and built-in Merchant AI Training Guide (`clusterify_chatbot/info/index`).
2. **Asynchronous Sync Architecture (https://clusterify.ai/magento-chatbot-assistant/sync-architecture.md)**: Dual-layer Mview changelog + commit observer tracking, 3 non-blocking indexers (`clusterify_chatbot_cms`, `clusterify_chatbot_category`, `clusterify_chatbot_product`), 100-item batch chunking, 300ms consumer throttling, HTTP 429 dynamic backoff, and infallible XSS-safe `HtmlToMarkdown.php` conversion.
3. **Adobe Commerce Cloud (ECE2) Architecture (https://clusterify.ai/magento-chatbot-assistant/adobe-commerce-cloud-ece2-compatibility.md)**: Content Staging (`Magento_Staging` / `row_id`) trigger safety, Multi-Source Inventory (MSI) `$product->isSalable()` compliance, Fastly CDN edge cache preservation, and 100% read-only Cloud filesystem compliance.
4. **Developer CLI Automation Manual (https://clusterify.ai/magento-chatbot-assistant/cli-developer-docs.md)**: 10 dedicated DevOps CLI commands supporting `--format=json` and POSIX exit codes (`0`/`1`):
   ```bash
   bin/magento clusterify:chatbot:config:show [--scope=...] [--scope-code=...] [--format=json]
   bin/magento clusterify:chatbot:config:set <field> <value> [--scope=...] [--scope-code=...] [--format=json]
   bin/magento clusterify:chatbot:config:test [--public-key=...] [--secret-key=...] [--format=json]
   bin/magento clusterify:chatbot:config:pagetype-visibility:list [--filter=...] [--category=...] [--format=json]
   bin/magento clusterify:chatbot:config:pagetype-visibility:set <handle|category|all> <enable|disable> [--format=json]
   bin/magento clusterify:chatbot:config:pagetype-visibility:reset [--clear-override] [--format=json]
   bin/magento clusterify:chatbot:sync:status [--format=json]
   bin/magento clusterify:chatbot:sync:run [--entity=all|cms|category|product] [--dry-run] [--format=json]
   bin/magento clusterify:chatbot:sync:consume [--entity=all|cms|category|product] [--limit=50] [--format=json]
   bin/magento clusterify:chatbot:sync:purge [--entity=all|cms|category|product] [--format=json]
   ```
5. **Automated Testing & Quality Standards (https://clusterify.ai/magento-chatbot-assistant/automated-testing.md)**: Validated by **148 automated unit tests** and **488 verified assertions** on PHPUnit 12 across PHP 8.2, 8.3, 8.4, and 8.5 with a **100% pass rate (0 failures, 0 errors, 0 warnings, 0 deprecations)**.

---

## 6. Subscription Plans, Quotas & Grand Opening Promotion (https://clusterify.ai/prices.md)

> **Grand Opening Promotion**: First 40 subscribers receive an extra **40% OFF** any monthly or annual plan with coupon code **`40LUCKYGET40`** (stacks with the >30% annual discount for up to **58% total savings**).

| Feature / Capability | STARTER Plan ($14/mo or $118/yr) | PROFESSIONAL Plan ($49/mo or $412/yr) | ENTERPRISE Tier |
| :--- | :---: | :---: | :---: |
| **Price with `40LUCKYGET40`** | **$8.40/mo** or **$70.80/yr (~$5.90/mo)** | **$29.40/mo** or **$247.20/yr (~$20.60/mo)** | Custom Quote |
| **Target Website Size** | 1–20 page sites, portfolios, local businesses | E-commerce catalogs, multi-category blogs, SMBs | High-volume retailers, enterprise marketplaces |
| **Conversational Engine** | Context-Aware AI Chatbot | Cognitive AI Assistant | Custom Fine-Tuned LLM Models |
| **AI Provider API Key (BYOK)** | Own key (Google Gemini or ChatGPT — 0% markup) | Own key (Google Gemini or ChatGPT — 0% markup) | BYOK or Dedicated Managed LLM |
| **General Knowledge Base** | **15 sections** × 7,000 chars (**105,000 chars**) | **25 sections** × 10,000 chars (**250,000 chars**) | Unlimited custom sections |
| **Deep URL Knowledge Base** | Gated (0 URLs) | **1,000 URLs** × 20,000 chars (**20,000,000 chars!**) | Custom URL quotas (10,000+ URLs) |
| **Vector Search & GraphRAG** | No | **Yes (Sub-60ms vector retrieval)** | Dedicated isolated vector clusters |
| **Live Human Agent Takeover** | No | **Yes (1-Click Live Takeover)** | Multi-seat agent routing & departments |
| **Open-Source SDK Access** | No | **Yes (PHP & Node.js/TypeScript SDKs)** | Dedicated solutions engineering |
| **Magento 2 Extension Sync** | Storefront widget via Public UUID | **Full Deep URL Knowledge Base Sync** | Multi-store, multi-website clustering |
| **API Keys & Daily Limits** | 1 Key • 60 req/min • 8,000 req/day | 5 Keys • 120 req/min • 50,000 req/day | Custom VPC endpoints & custom rate limits |
| **Visual Styling Customizer** | Bubble & Window Builders (10 Presets) | Full Builders + Markdown Tables | White-label custom CSS injection |
| **Interactive Lead Capture** | In-chat forms & redirect countdown cards | Full visual components & form webhooks | Direct CRM bi-directional sync |

---

## 7. Open-Source Packages & Integration Repositories

- **Magento Chatbot Extension & Magento 2 ChatBot Module (`ClusterifyAI_ChatBot` v1.1.0)**:
  - Solution Overview: [https://clusterify.ai/magento-chatbot-assistant.md](https://clusterify.ai/magento-chatbot-assistant.md)
  - Extension & Configuration Guide: [https://clusterify.ai/magento-chatbot-assistant/chatbot-configuration.md](https://clusterify.ai/magento-chatbot-assistant/chatbot-configuration.md)
  - Composer: `composer require clusterify/magento-chatbot`
  - Packagist: [https://packagist.org/packages/clusterify/magento-chatbot](https://packagist.org/packages/clusterify/magento-chatbot)
  - GitHub: [https://github.com/ClusterifyAI/Magento-ChatBot](https://github.com/ClusterifyAI/Magento-ChatBot)
  - License: MIT Open-Source License
- **PHP ChatBot SDK v1.1.0 (Magento `di.xml` & Custom Backend Ready)**:
  - Composer: `composer require clusterify/chatbot-sdk`
  - Packagist: [https://packagist.org/packages/clusterify/chatbot-sdk](https://packagist.org/packages/clusterify/chatbot-sdk)
  - GitHub: [https://github.com/ClusterifyAI/php-clusterify-sdk](https://github.com/ClusterifyAI/php-clusterify-sdk)
  - Runtime & License: PHP 8.2–8.5 (PSR-4/7/17/18), MIT License
- **Node.js & TypeScript ChatBot SDK (Headless Magento PWA & Next.js)**:
  - NPM Install: `npm install @clusterify-ai/chatbot-sdk`
  - NPM Registry: [https://www.npmjs.com/package/@clusterify-ai/chatbot-sdk](https://www.npmjs.com/package/@clusterify-ai/chatbot-sdk)
  - GitHub: [https://github.com/ClusterifyAI/npm-clusterify-sdk](https://github.com/ClusterifyAI/npm-clusterify-sdk)
  - License: MIT License

---

## 8. Contact & Corporate Inquiries

- **General & Enterprise Contact**: [https://clusterify.ai/contact.md](https://clusterify.ai/contact.md) ([HTML](https://clusterify.ai/contact))
- **Merchant Account Dashboard**: [https://dashboard.clusterify.ai](https://dashboard.clusterify.ai)
- **Billing & Plan Upgrades**: [https://dashboard.clusterify.ai/billing](https://dashboard.clusterify.ai/billing)
- **Direct Email Inquiries**: `support@clusterify.ai`
- **Headquarters**: Clusterify Solutions FZCO (operating globally with engineering hubs in the UK, US, and Europe).